Tuesday, May 15, 2007


There are some days when I can't be bothered making too many choices.

For instance, I would prefer someone to say: "Do you want to meet on Tuesday at 9, or Thursday at 3?", rather than "When shall we meet?".

Rather than limiting my choices, they are focusing my choices, making it easier to make a decision.

What can you do to help your customers make decisions?

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